Fraikin aims to double mobile service fleet by 2017
Published: 29 October, 2015
Commercial vehicle hire specialist Fraikin says it will invest more than £1 million in doubling the size of its mobile servicing fleet over the next two years.
The company currently operates a 30-strong fleet of service vans which support its 10 in-house workshops and network of more than 600 third party maintenance providers nationwide. Together, these three service channels support more than 9,200 commercial vehicles on contract with Fraikin across the UK.
Managing Director Hugh Cole has set a goal for the business to operate at least 60 service vans by the end of 2017, citing the company's proven mobile proposition as a key benefit for customers.
Cole says: 'Mobile maintenance is becoming an increasingly important part of our service proposition – particularly for those fleets which regard vehicles as a business critical asset and where our window for planned maintenance is narrow.
'In these instances using delivery drivers to pick-up assets and bring them back into a branch or a third party repairer can take valuable time. If we can carry out scheduled maintenance on-site, it enables us to get that customer's vehicle back on the road faster.'
Fraikin's service vans are controlled from its 24/7 Customer Service Centre in Coventry, which tracks the location of each van via an on-board tracking device.