Since installing bin-weighing equipment to its fleet of trade waste refuse vehicles operating across Norfolk, Norse Waste Solutions has streamlined its operations and saved money by identifying 'heavy throw' customers.

Shaun Ferris, general manager of Norse Waste Solutions said: 'Having accurate weight information has enabled us to identify customers that were regularly presenting overweight containers and approach them to review what they throw and help them recycle more. We are now equipped with the information to charge a tonnage rate for what we pick up'

The bin weighing equipment has been supplied by Vehicle Weighing Solutions Ltd (VWS). The Enviroweigh bin-weigher is weights & measures approved so can be used for pay-by-weight services.

'Offering a pay by weight service has allowed us to build a unique selling point for our services,' said Shaun Ferris.

'We present regular statistics to our customers so they can monitor their waste management and change behaviour where required. Previously we were subsidising customers who were paying for an average weight of 70kg per container but actually disposing of 400kg of waste!'

The company also has a service contract with VWS, which covers them for all breakdowns including parts and labour, as well as annual calibration of the equipment.

To complement its pay-by-weight service, Norse Waste Solutions is using PurGo Lite, a simplified version of the popular PurGo waste management software system. It transmits the weight data from every lift (including the time, date, location, weight and RFID number if required) automatically to a website.

Customers can log in and review the information or receive an email each day without any action required from drivers. A geo-fencing feature means that lifts in specified locations are automatically allocated to the relevant customer.